Target Audience: Information technology librarians, technical services librarians, administrators interested in the next generation library management system
1. Participants will identify at least three advantages and disadvantages of cloud-based solutions and three types of cloud computing- Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS), and Infrastructure-as-a-Service (IaaS)-to lower the total cost of ownership.
2. Participants will be able to evaluate the library management functionality in OCLC's Web-Scale Management Services (WMS), a cloud computing interface, and the efficiency of OCLC's WorldCat Grid Services.
Libraries are on the forefront of migrating their data and services to the "cloud." Cloud computing is emerging as a key way for libraries to implement new services. Presenters will discuss how cloud computing can be implemented to leverage library end-user satisfaction and build the necessary interoperability. OCLC member institutions have been contributing to the idea of cloud computing through the centralized MAchine Readable Cataloging (MARC) records services. Now, OCLC's WMS promises less complexity in its library management system to create a more independent discovery and delivery platform. Panelists will also give a critical analysis on the trend of proliferated cloud computing services to demystify questions about privacy, security, and reliability that cloud computing often raises.
Emerging technologies have become an important tool for enhancing staff productivity and patron services in law libraries. Because they often represent a substantial investment of staff and resources, making an informed decision on what technologies are appropriate for your library is critical. This program will provide some practical guidelines for participants to use to make the most knowledgeable decisions, such as who to involve in evaluating new tools; how to balance project costs, staff time, and user benefits; and when/how much/with whom to communicate throughout the process.
Librarians are known to wax eloquently about the virtues of a strong relationship between the public and technical service operations within the library. On a day-to-day basis in our libraries, however, library staff may do little to build and foster these relationships. In worst case scenarios these units may actually work against each other much to the detriment of community members. For those librarians who want to create a great experience for their community members, they will need to do much more than just give lip service to a productive connection between the public, technical and system units in their organizations.
In this talk, Steven Bell, Associate University Librarian for Research& Instructional Services at Temple University, will explore what it means to design and implement a holistic user experience in a library setting. Doing so requires the delivery of a consistently great user experience at all library touchpoints, and that only happens when the entire organization works together to create an environment of totality. Steven will introduce the Experiential Brand Statement concept as a framework for bringing staff together to discuss and design the library user experience.
Target Audience: Administrators; technical, public, and access services staff
1. Participants will be able to explain alternative options to traditional library management systems and factors to consider when planning a migration.
2. Participants will be able to identify the strengths and weaknesses of the systems described and how these alternatives interact with systems already in place.
The web-based OPAC, and the more recent "discovery layer" craze, has had a positive effect on how people find resources in libraries. But has there been a corresponding change updating library operations? What will future library management systems offer in terms of the "back-end" staff interface relied upon so heavily to manage and deliver collections? Pressure to improve workflows, increase efficiency, and cut costs continues, but staff can only do so much with the tools they have. Will the next generation of library management systems finally break away from the traditional card catalog and print-based workflows? This session will examine the Open Library Environment (OLE) project and Ex Libris' Unified Resource Management (URM) framework, as well as explore the future of the library system staff interface.
Target Audience: Technical services librarians, administrators
1. Participants will be able to analyze the potential workflow impacts of implementing RDA, based upon the experiences of RDA testing.
2. Participants will be able to explain how the RDA Toolkit is structured and how to use it effectively.
Law catalogers who participated in the RDA testing process during the fall of 2010 will describe their experiences. Topics will include: the testing process, overall impressions of RDA, and use of the online RDA Toolkit. The presenters will specifically compare using the online RDA Toolkit with using printed AACR2 guidelines for cataloging library materials. Participants will learn how RDA affected library workflow and productivity in the test libraries. (Please note that this program is NOT a training session on RDA itself.)